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Magenta Appears to be Dropping Out - HP 370

rdm01

New Member
I'm working on an HP 370 and we've started loosing magenta for an inch or so periodically throughout a print. I've attached an image. Seems every 2-4 feet it will do this. The printer also will ward of a print head that may affect image quality (won't say which one) and suggests a print head test print. When we do that all appears to be fine.

Any ideas as to what could be causing this?
 

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EffectiveCause

Premium Subscriber
I'm working on an HP 370 and we've started loosing magenta for an inch or so periodically throughout a print. I've attached an image. Seems every 2-4 feet it will do this. The printer also will ward of a print head that may affect image quality (won't say which one) and suggests a print head test print. When we do that all appears to be fine.

Any ideas as to what could be causing this?

Need to replace one of your M/Y print heads or maybe both.
 

AKwrapguy

New Member
I'm working on an HP 370 and we've started loosing magenta for an inch or so periodically throughout a print. I've attached an image. Seems every 2-4 feet it will do this. The printer also will ward of a print head that may affect image quality (won't say which one) and suggests a print head test print. When we do that all appears to be fine.

Any ideas as to what could be causing this?

Remember that HP latex print heads are consumable. The average HP latex print head life is about 3-4 liters. How much ink have you put through the heads?
 

rdm01

New Member
Not sure how much has gone through. I took them out too see if there was any noticeable damage and now the machine wont accept them. It just continually says to reseat the heads. Now I have two new ones on the way. What a pain.
 

EffectiveCause

Premium Subscriber
Not sure how much has gone through. I took them out too see if there was any noticeable damage and now the machine wont accept them. It just continually says to reseat the heads. Now I have two new ones on the way. What a pain.
Good practice for these printers is to keep at least 2 of each head on hand at all times. I've had multiple heads go down at one time before.

Sent from my SM-N950U using Tapatalk
 
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