I had a mimaki 3042hg delivered last week. still learning it and pushing different buttons to see what they do
I pushed the reset button and now it shows the message on the screen Reset a Switch and it won't clear. I tried turning it to the right which made it pop back up but then nothing else.
pushing any button on the console does nothing.
I turned it off and let it sit for several minutes. when it comes back on it goes back to that message.\
\tried turning off with the power button on the back of the machine and letting sit. same thing.
shut down raster 5 program after clicking cancel all documents. when i started the program back up I then tried to print another job thinking it might push the other out. still is stuck on reset a switch.
does anyone have any idea of what I should do? This is a brand new machine installed by mimaki techs last week not a used one. thanks a bunch.
Melinda
I pushed the reset button and now it shows the message on the screen Reset a Switch and it won't clear. I tried turning it to the right which made it pop back up but then nothing else.
pushing any button on the console does nothing.
I turned it off and let it sit for several minutes. when it comes back on it goes back to that message.\
\tried turning off with the power button on the back of the machine and letting sit. same thing.
shut down raster 5 program after clicking cancel all documents. when i started the program back up I then tried to print another job thinking it might push the other out. still is stuck on reset a switch.
does anyone have any idea of what I should do? This is a brand new machine installed by mimaki techs last week not a used one. thanks a bunch.
Melinda