bestbanner
New Member
When we load material in the plotter it doesn't read the material. Instead we get a read out on the screen like you were going to select the media settings. We've tried rebooting the machine but get the same results. We took off the end cover and noticed a piece was broken that works in conjunction with the handle that you raise up and down to secure the media down. Don't know if this has anything to do with my main issue. we've had this plotter for over 8 years with no problems until now.