Mimaki CJV-30 100 print- cut challlenges

[sk7500]

Hi everyone. My first post here and of course I have a problem I'm hoping to get some help with. We have had a Mimaki CJV-30 100 for about 6 or 7 years now and have had great luck. Unfortunately the person who made sure it was printing got in a car accident and the machine sat unattended for two weeks. As you can imagine it needed a new head, dampers capping station etc. Got all that done and and it's printing again but now I am having trouble with two things

1) I cant seem to get the new capping station to seal to the new head.

2) I can't get the printing and cutting head to align. I'm not trying to use the printer marks. Just including a cut layer out of Rasterlink. It's not cutting a little off I'm talking completely off a 2x2" decal. I can't do the process where you print a blue square and cut around it and make corrections because it prints the blue square picks up the cutter, comes back over to where it should start cutting and then just sits there. Like I'm supposed to tell it to cut? The print and cut is a fully automatic operation correct?

I have also been getting some ERROR 250 Y COORDINATES errors. I was looking at the forum and see some suggesting that I look at the encoder strip and its possible some ink could have go on it during the line and head flushing ordeal.

Thanks in advance for any help

Steve

 

[sk7500]

This is not an adjustment?

So I go to the machine that's been sitting overnight with the power off and head soaking. I cleaned an extremely dusty Decoder strip. I do a test print. "Perfect". I print an old file that has print and cut. "Perfect print and perfect cut". At this point I'm getting pretty excited. I go to print the exact same file and get an ERROR 250 Y COORDINATES error. Reboot the machine and do the print and cut file again and I get the attached. The manual says to call your local Mimaki dealer if the ERROR 250 code persists. Does anyone have a Mimaki service contact for central California?

Thanks