This machine is an open box. It was set up professionally, but we only printed about 50 ft of material on it so far. It works fine and still has the starter inks. We have a UCJV300-160, so we don't need this one as much as we need the space/different machine. Please contact me at Christy@gopostalprinting.com for more info on this printer/cutter. Pick up only in Boone, NC. 828-262-0027