Hello,
Today we had an error saying Ink Supply _ _ Y _ right after doing head maintenance. Ive tried restarting the machine but the error 61b pop up on the screen so we followed the manual and did pressure adjustment on both of the positive and negative.
Then performed a sub tank cleaning and that cleared the error on screen.
BUT when we tried printing a job it printed halfway through then it stopped. The screen says Suppy _ _ K _ error , so we did the exact same thing (adjusted pressure + sub tank clean).
My question is how do we fix this properly so we wont keep getting the same error? please help
Today we had an error saying Ink Supply _ _ Y _ right after doing head maintenance. Ive tried restarting the machine but the error 61b pop up on the screen so we followed the manual and did pressure adjustment on both of the positive and negative.
Then performed a sub tank cleaning and that cleared the error on screen.
BUT when we tried printing a job it printed halfway through then it stopped. The screen says Suppy _ _ K _ error , so we did the exact same thing (adjusted pressure + sub tank clean).
My question is how do we fix this properly so we wont keep getting the same error? please help