Hello everyone!
We had to replace some dampers on our 1 Cyan ink channel ( the other was fine) due to color dropout ( this is what we suspected was wrong because everything else was perfect) and the dampers are not filling up properly, even after repeated Ink Fill Ups. Is there a way to prime this besides pulling ink with a syringe while opening the solenoid at the ink cartridges? We tried this and not much luck. We ordered a new damper joint assembly ( the clip that goes on the top of the damper) and have that coming today to try. We now do not have ink coming into either of the dampers we replaced 2 days ago. Running out of ideas and I have read at least 4-5 different methods of priming these things. We just dont know which way is best. Any ideas? We are hoping its not the printhead. We have also replaced the top cap in the capping station with a brand new one and it seems to be working just fine.
We had to replace some dampers on our 1 Cyan ink channel ( the other was fine) due to color dropout ( this is what we suspected was wrong because everything else was perfect) and the dampers are not filling up properly, even after repeated Ink Fill Ups. Is there a way to prime this besides pulling ink with a syringe while opening the solenoid at the ink cartridges? We tried this and not much luck. We ordered a new damper joint assembly ( the clip that goes on the top of the damper) and have that coming today to try. We now do not have ink coming into either of the dampers we replaced 2 days ago. Running out of ideas and I have read at least 4-5 different methods of priming these things. We just dont know which way is best. Any ideas? We are hoping its not the printhead. We have also replaced the top cap in the capping station with a brand new one and it seems to be working just fine.