PlanetPrinter
New Member
Hello All,
We've received the following error code on one of our Mimaki UJF-6042 printers:
ERROR 12a
Head Faild [0010]
I've contacted our dealer tech and ran through his recommended steps to try and resolve the error:
- Turn off power to machine (front panel button, and switch on back of machine)
- Un-plug machine from power outlet.
- Disconnect and re-seat ribbon cables from board in the carriage.
After those steps were completed, we fired up the machine after letting it sit for about 10 minutes. We attempted a test print; the carriage passed over the test media once, and then retracted to it's original position. The same error code appeared again.
I've also attempted to contact Mimaki tech support, but I'm still waiting for them to get back to us.
Any help with this would be greatly appreciated, as I'm beginning to rip my hair out over these printers now .
We've received the following error code on one of our Mimaki UJF-6042 printers:
ERROR 12a
Head Faild [0010]
I've contacted our dealer tech and ran through his recommended steps to try and resolve the error:
- Turn off power to machine (front panel button, and switch on back of machine)
- Un-plug machine from power outlet.
- Disconnect and re-seat ribbon cables from board in the carriage.
After those steps were completed, we fired up the machine after letting it sit for about 10 minutes. We attempted a test print; the carriage passed over the test media once, and then retracted to it's original position. The same error code appeared again.
I've also attempted to contact Mimaki tech support, but I'm still waiting for them to get back to us.
Any help with this would be greatly appreciated, as I'm beginning to rip my hair out over these printers now .