Mimki JV33 Rasterlink pro3 Issues?

[Tourney Services]

Hello,
First of all I would like to introduce myself. My name is Ruben Rivera Just started working at a sign shop that is geared more to large format printing and got kind of thrown in to it with out much prior knowledge. I have the basics, My background is in print back in the day I used to run a small duplicator press at a franchise print shop then I started designing, manufaturing and installing signs for a small sign shop here in the Phoenix Metro area. Currently I have been working with a JV33 160 and had not had any major isues with it until we tried to print "WHITE" and I must of change something in Rasterlink Pro3 that totally threw everything off? now when I go to print gradients of any color instead of going from a shade of color to white it goes from color to a grey gradient? Does any body have an Idea of What we could have done wrong? All and any help would be greatly appreciated.


Thank you,
Ruben Rivera
Tournament Services Inc.

 

[J Hill Designs]

welcome from cali

 

[Dice]

First make sure your running the lastest version. version 1.21

Update found here.

http://www.mimaki.co.jp/english/download/uc_index.php#58

Dumb question, but is the printer loaded with white ink? It has to be converted from 4 x 2 or 6 to 6 + 1 to print white with White ink.

 

[Tourney Services]

First make sure your running the lastest version. version 1.21

Update found here.

http://www.mimaki.co.jp/english/download/uc_index.php#58

Dumb question, but is the printer loaded with white ink? It has to be converted from 4 x 2 or 6 to 6 + 1 to print white with White ink.

Yes white is loaded we printed on clear with no problem. It's going back to regular white vinyl that we're having the issues?

 

[Rooster]

Check the rip settings for the media in question. I'll bet it hasn't been set-up for a white ink configuration.