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Missing part of file while printing gradients with spot colors

LMSigns24

New Member
Hello All,
I have fixed this problem before, but cant remember how! I am designing in illustrator and printing on a vp-540. I am using rolands colors with gradients. When it prints, the bottom half of the gradient is missing, completely white. I remember I flattened image last time but that doesn't seem to work this time. I'm missing a step, but what it is?!
 
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