Did this first thing and nothing happened. Head came back to docking station and performed a cleaning with no issue.With the machine powered off, unlock and push the head all the way to the left of the printer. Then power on and tell us if the error pops up immediately, while the head is moving and where, or if it happens at the docking area.
Im starting to think its the motor, although after I did a deep and thorough cleaning last night I was able to print 5ft but when I got in this morning I wanted to see how much I could print and it made it about 2ft before it threw the code again.If everything mentioned above has already been checked and cleaned, then a lot of possible causes have been ruled out, so the issue is not a simple mechanical blockage.
E072 cr2 Current Error means the carriage cr motor current is abnormal.
The printer detects an unusual current while the carriage is moving, so the control board thinks there may be resistance or a drive problem and stops the machine for protection.
This doesn’t always mean there is a physical jam,it just means the system is seeing a current change that shouldn’t be there.
Most likely the CR motor is worn or has an internal coil issue.
It could also be a loose or intermittent motor cable connection.
That rules out a bad lock mechanism and it seems like your encoder system is working. Unfortunately, it sounds like this is one of those pesky electrical issues where it could be the motor, which is rare, or possibly a bad trailing cable or main board.Did this first thing and nothing happened. Head came back to docking station and performed a cleaning with no issue.
Make sure you're booting up like the picture below. It sounds like you entered maintenance mode 2 instead of self diagnosis mode.When I hold down those buttons it takes me to the maintenace menu. The only options im getting are
Mainte.1: Indication
Mainte.2: Initcounter
Mainte.3: Print
Mainte.4: Paperfeed

That means the rear sensor is working now but the edge sensor might not be. It's what measures the media width and if it doesn't get a value, you get the undefined media error. I'd try recalibrating it again. It might have gotten a bad reading.Ok I got it to read the media throught the steps you sent ( thank you!) now I am getting an undefiend media code.