My key for 7.6 broke, what to do?

[the graphics co]

the usb key for my older computer with 7.6 on it broke at the base of the usb connection. The computer will no longer recognize the device, what can i do? I left a message on the flexi tech support answering machine, but i am pretty sure no one is returning that one.

I have the cloud on the newer system, but, this one computer runs my old plotter that only has serial ports.

 

[Drip Dry]

the usb key for my older computer with 7.6 on it broke at the base of the usb connection. The computer will no longer recognize the device, what can i do? I left a message on the flexi tech support answering machine, but i am pretty sure no one is returning that one.

I have the cloud on the newer system, but, this one computer runs my old plotter that only has serial ports.

Seen this, but haven't done it

[video=youtube;6sK-J29zr10]https://www.youtube.com/watch?v=6sK-J29zr10[/video]

 

[shoresigns]

Considering the key has absolutely zero benefit to the consumer and exists solely to protect the bottom line of the manufacturer, I would 100% expect them to replace it. They have a rep on here that can probably answer this question though.

 

[the graphics co]

I was told the manufacturer of the key is out of business and there is no way to get a replacement.

 

[BIG EASY DOES IT]

StephStamm

 

[CanuckSigns]

Well it's not strictly speaking legal, but if flexi is saying the dongle company is gone and they can't help you, you can try a service like this
http://www.dongleservice.com/dongle-emulator.phtml

 

[shoresigns]

I was told the manufacturer of the key is out of business and there is no way to get a replacement.

Really? The least they could do is offer you an upgrade. It's not like you're ever going to pay for one if that's how they treat their customers.

 

[player]

Well it's not strictly speaking legal, but if flexi is saying the dongle company is gone and they can't help you, you can try a service like this
http://www.dongleservice.com/dongle-emulator.phtml

How much do they cost? It might be good to get one and put the original in a safe somewhere...

 

[CanuckSigns]

How much do they cost? It might be good to get one and put the original in a safe somewhere...

No no idea, I would imagine a few hundred bucks.

 

[the graphics co]

i was given two options, upgrade or sign up for a subscription. Instead i think i will shop for some new rip software.

 

[the graphics co]

Nothing like being loyal to a company for over a decade and have them tell you you are up a creek when their required piece of plastic stops functioning properly. Real solid service there Flexi.

 

[GAC05]

Nothing like being loyal to a company for over a decade and have them tell you you are up a creek when their required piece of plastic stops functioning properly. Real solid service there Flexi.

Don't know if you followed this but it could be worth a look:
http://www.signs101.com/forums/showthread.php?120970-just-got-email&highlight=signlab


wayne k
guam usa