Need Help Roland XR640

[robert griffith]

Just put new Head in My Printer it's A DX6 head same in the Printer and the Printer is tell me Wrong head Someone Please Help .

 

[StikiBiz]

Just put new Head in My Printer it's A DX6 head same in the Printer and the Printer is tell me Wrong head Someone Please Help .

Where did you get the printhead from, is it a Roland printhead?

 

[robert griffith]

Yes it's for a Roland it came from DigiPrint.

 

[MarkSnelling]

I've seen this happen if you don't put the ribbon cables back in their respective places....I don't believe Lexjet is going to give you any money back but of course you should try! Roland is extremely generous when it comes to swapping out heads which is why we've found it better to just get the heads from Roland then to go with the savings at Lexjet/S-One etc.

 

[robert griffith]

I've seen this happen if you don't put the ribbon cables back in their respective places....I don't believe Lexjet is going to give you any money back but of course you should try! Roland is extremely generous when it comes to swapping out heads which is why we've found it better to just get the heads from Roland then to go with the savings at Lexjet/S-One etc.

Too late now I put new Cable just like it Said to do I got them in the right place check it 3 times I have not had any problems with Digiprint/S- one etc.

 

[MarkSnelling]

Too late now I put new Cable just like it Said to do I got them in the right place check it 3 times I have not had any problems with Digiprint/S- one etc.

Did they replace the heads?

 

[DigiPrint Supplies.]

Hi Robert
The error (wrong head) means that the head cables were not connected correctly. See the attached photo to see the correct way to connect them.

and the head is an Epson Model, Roland Mutoh or Mimaki they use the same Roland head, it is not a problem for whoever sells it.