Need help with ARIZONA 550 XT

[Singi]

Hello everyone, we have an OCE ARIZONA PRINTER 550 and recently we are having an issue with RFID BOARD INITIALISATION. We tried to switch internet cables and some stuff but didn't work out.

If anyone can help, please reply or contact me via mail : petrit.nuredini@gmail.com

 

[AlsEU]

Seems that your printer has a problem with internal communication. RFID board initialization is the first step of the printer initialization process after the restart and your board fails this test. It's difficult to diagnose this problem remotely, but if you could generate the log and send me this log in the private message here, maybe I could tell you more. Otherwise, you have to call the service and ask a technician to come, check the whole printer and search for the clues.

 

[Singi]

Fixed, had to change network network card and RFID board , thanks anyway

 

[Debbie R]

Fixed, had to change network network card and RFID board , thanks anyway

Hi, I have the same problem. Is this something you changed yourself or got a tech person in?

 

[AlsEU]

Hi, I have the same problem. Is this something you changed yourself or got a tech person in?

Replacement of both parts is easy and service is not required. It's enough to have some technical skills and switch off the printer. And of course, you should have spare parts and know, where are located parts, which require replacement...

 

[Debbie R]

Replacement of both parts is easy and service is not required. It's enough to have some technical skills and switch off the printer. And of course, you should have spare parts and know, where are located parts, which require replacement...

All sorted thank you!