Hey, I'm new to this site and new to working with printers and I'm kind of stuck. I'm working with a Roland VersaCAMM SP540i, I've never been trained on this one so I'm not entirely sure what I'm doing. I went to print and no yellow came out, my greens were purple, so I did a test print that showed the yellow coming out magenta. I did a normal cleaning, still no yellow. The next day, I followed the manual and did a manual cleaning, which resulted in black coming out a bark blue. I ran a hard clean in the hopes that it might help but ended up losing black completely, with it coming out cyan, as well as a ton of drop outs on all colours.
I know we had it serviced about a month ago where it was suggested we get new print heads, the printer has been on but hasn't printed since. I would look into getting new heads but from what I can tell, black and cyan run out of the same head and same for magenta and yellow, and since cyan and magenta are still working I'm thinking its something else.
Any suggestions?
Thank you!
I know we had it serviced about a month ago where it was suggested we get new print heads, the printer has been on but hasn't printed since. I would look into getting new heads but from what I can tell, black and cyan run out of the same head and same for magenta and yellow, and since cyan and magenta are still working I'm thinking its something else.
Any suggestions?
Thank you!