Signwarehouse.com has given me a full refund on the Jaguar cutter that I was having problems with. It was a good vinyl cutter, but there were issues with the driver when it came to cutting contours for Print'n'Cut. Anyway I now have a new 42" Graphtec and I'm going to put it together right now. Thanks to Signs 101, It probably would not have happened without the help and encouragement from other members.