ONYX print installer

[signman315]

Hi Folks, I'm installing ONYX thrive onto a new computer...I've installed the software no problem, but when I attempt to install a printer from the printerinstall file that was created by the download manager I get the attached message. Anyone have any ideas?

 

[unclebun]

I think it's telling you your printer is already installed and you just need to select it from a list.

 

[signman315]

Thanks Unclebun, I figured it out. Turns out I was downloading the printinstaller files for ONYX version 19 instead of what I have which is version 12.2....once I downloaded the correct one it was good to go!