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ONYX wont work

ssfirme

New Member
why is my status on Unitialized and the green online selection is not showing up.
 

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petit

New Member
corrupt file on your instalation contact onyx online support they ll fixed it for you in minutes.
 

GeorgeTribe

New Member
Ssfirme, did this solve the issue?

I have got the same on onyx postershop. Was running fine, replaced white ink that was running low, and now it doesn't show the status section information.

I've checked IP, turned everything off and on, and checked for windows updates, but no joy!

Screenshot_2022-02-26-22-56-20-478_com.teamviewer.teamviewer.market.mobile.jpg
 

GeorgeTribe

New Member
What does it say in bottom right console?
Sorry, running over team viewer as not in work at the moment.

This is what I managed to copy from the console window...

Server is starting...
Error #4: UnsServer is now running...
upported printer - ''
...Printer Offline!
(Error) Failed to open printer device-
 

balstestrat

Problem Solver
Sorry, running over team viewer as not in work at the moment.

This is what I managed to copy from the console window...

Server is starting...
Error #4: UnsServer is now running...
upported printer - ''
...Printer Offline!
(Error) Failed to open printer device-
Reinstall the printer to onyx. It's broken.
 

GeorgeTribe

New Member
Reinstall the printer to onyx. It's broken.
All up and running again. Thank you.

I went in to the manage printers and created the install file. Deleted the printer and left the printed files in the folder (unticked remove files) and then ran the install file and it did the trick.
 
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