Plotter stopping while cutting a job

[Josh Kuper]

I'm using Flexi Print & Cut, I set up a 4'x8' job with the text being reverse cut out. I sent the file to the plotter and it starts the cutting. About half way it just randomly stops cutting. I tried to re-boot and send it again, it starts cutting but stops at a different position. Any ideas why it not finishing the cut?

 

[2B]

Is the computer that the software is ongoing into sleep / hibernation mode?

We had an issue with our RIP computer going into hibernation and canceling jobs mid run

 

[Josh Kuper]

No, it's doesn't hibernate. Just a minute or so after it starts cutting when it stops

 

[weyandsign]

Hard to say, could be a networking issue. Maybe you can remove AVG. Not sure if that would screw with it.

 

[Graphic Extremes]

How are you connected to the cutter? Sound like a loss of communication.