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Port Libraries not found

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AnotherSignManiac

New Member
I am running flexi 7.6v2. When I go to open up my production manager, it says that " Can not find port libraries" beyond not knowing what this means, I have no idea how to fix it. If someone could help please!!! thank you
 
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AnotherSignManiac

New Member
well I did a reinstall of Flexi and now can't get my plotter set up properly. The plotter (graphtec fc7000-130) is set up with a data switch, and then into my computer. And I can't figure out which port its connected through... any help. thanks!
 
CS-SignSupply

CS-SignSupply

New Member
Then you should set the cutter to COM1 or COM2. The send cut. If it works, great. If not, change the port number in Flexi; retry.

Would recommend removing the data switch from the picture and test.

Also, make sure the PORTS (COM & LPT) in the device manager is showing at least one COM Port to be used.
 
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AnotherSignManiac

New Member
I have tried that and it seems to time out? And yes it is showing up on device manager.

Also I now have it hooked up to an USB, I have picked "graphtec USB" and nothing.... :( there has to be something that I am missing...
 
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AnotherSignManiac

New Member
nothing at all it was like a normal weekend, I shut down my computer on friday, came in on monday. Was getting that error message, I couldn't find an answer so I did a reinstall, and then bam now the plotter isn't connecting :(
 
CS-SignSupply

CS-SignSupply

New Member
Did your computer possibly get updated at any time when starting up on Monday? Microsoft updates, Anti-Virus/Firewall updates?
 
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AnotherSignManiac

New Member
okay so now I feel like an idiot... but figured out the issue.

Still not sure why the serial port isn't working. But I didn't know that for serial it didn't need drivers and for USB it does.... the drivers weren't installed. Got them installed off of the graphtec website and all is well now!!!!

Thank you so much for your help cibersupply :)
 
CS-SignSupply

CS-SignSupply

New Member
Good thinking on your part. Sometimes the simplest things are the hardest to catch :) Let me know if I can help in the future.
 
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