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Need Help Possible counterfeit ink??


New Member
changing print head when I ran out of Magenta ink, Replaced it and continued with my calibration,
Now my red prints are a little orange,I now notice the label on new M cartridge is upside down and second label is missing compared to my others and the chip is different,

so could I have a counterfeit label (ink) or do i have a M light? and how would i know if its M light?


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Very Active Signmaker
That label does not match the others. One way you can tell if its counterfeit is check the serial number if there is one. Most counterfeits have the same serial number because they are too lazy to change it. Your suspicion is justified, the label is not aligned correctly and it's missing some labels.

Call Toland and ask them about that batch info. If there are counterfeits running around, they may be interested.