Problem connecting to substrate library

[yamaha581]

Is anyone recently having problems connecting to the substrate library from their printer? I have never had any problems and just went to look for a new profile to try out and now I am getting an error saying it can't connect.

 

[balstestrat]

You can do the internet test from the settings. Last step (13 I think) can fail but that's alright.
Usually people are missing the DNS setting or there is something wrong with their DNS if you have a connection but can't connect to services..

You can also access that on web browser.
https://www.printos.com/ml/#/homeMediaLocator

 

[yamaha581]

You can do the internet test from the settings. Last step (13 I think) can fail but that's alright.
Usually people are missing the DNS setting or there is something wrong with their DNS if you have a connection but can't connect to services..

You can also access that on web browser.
https://www.printos.com/ml/#/homeMediaLocator

I did do all that and it was failing on the last step but still won't let me access the library. It was working last week but now all the sudden won't work. Just a pain when it randomly stops working for no reason at all.