• I want to thank all the members that have upgraded your accounts. I truly appreciate your support of the site monetarily. Supporting the site keeps this site up and running as a lot of work daily goes on behind the scenes. Click to Support Signs101 ...

Problem installing Flexi onto new comp

waximoff

New Member
Hello,
I came into work today to find that the power was out. I reset the fusebox and turned on my comp only to find that my HD has apparently been damaged in the outage. Bad disk sector or something.
I figured it was a perfect time to install flexi on my new workstation and retire the old.
The first problem I ran into was during installation. I was asked to insert disc 2 of the color profiles. An error box came up saying there was nothing there and to try the disc again or cancel. So I cancelled after a few attempts and flexi finished install without the color profiles for my printer.
The second problem came when I tried to open flexi. An error box came up saying that "the license is already in use on another computer". The problem is, the old harddrive is bricked and I cant access it to do a license transfer!!

Anyone have any ideas? I'm running flexi 8.5v1 btw. thanks!!
 

Drip Dry

New Member
I think you should try it again. I think that version still uses a dongle, so it shouldn't care how many computers it's loaded onto.
I don't think it can write to the install disk while installing to put some type of marker on it to indicate that it's been installed somewhere else.
The dongle has a user number that you need to install and the install disk has a password key. Make sure your using the right numbers.
 

Stealth Ryder

New Member
you have a softkey rather than a hardkey, call your dealer... They will contact SAi and reset the softkey which will allow you to install it to a new computer...
 
Top