Problem with cutting from Cut Server 2.0

Natty

New Member
We are having trouble with our Graphtec FC7000-160. The fact that the cuts are so inaccurate when cutting anything over say a couple feet is obvious, but sometimes once a file is printed we are not recieving the cut info in Cut Server 2.0. It seems once some files are printed with Production House ver.6 they will end up with a red X beside the file... saying printing error? Needless to say we have been doing alot more hand cutting than we should...

Another issue is sometimes when the file prints and sends cut info correctly, the plotter has trouble reading each corner registration mark. We have tried everything to remedy this including checking the lens for dust, varying the room lighting etc. Sometime a file just wont work? Frustrating... any suggestions?

Thanks for your time
 
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