Problems printing after power outage

[KGraphics]

Hey everyone;

I have a Roland VS-540i printer and mid-print yesterday we had a power outage due to a storm. Computer is fine, printer seems OK, except the colors are printing extremely faded, like they aren't getting enough ink saturation. I feel like I've tried most simple troubleshooting options, just checking to see if anyone else has ever had this happen

 

[petepaz]

maybe stupid question but did you shut everything down and unplug it then restart everything ?
we had a storm here the other day in NJ and had an issue with our roland and the computer communicating restarted, checked verification, checked the wires so finally i shut everything down, unplugged it then restarted everything. once i did that it was fine

 

[KGraphics]

maybe stupid question but did you shut everything down and unplug it then restart everything ?
we had a storm here the other day in NJ and had an issue with our roland and the computer communicating restarted, checked verification, checked the wires so finally i shut everything down, unplugged it then restarted everything. once i did that it was fine

I did, but it may be worth trying again!

 

[AKwrapguy]

So the Roland has Pizo heads, these can be sensitive to electrical issues. There could be a variety of issues due to the possible power fluctuating. Definitely get a tech in there to take a look.

 

[garyroy]

We definitely have APC power backups on our Roland printers.
We don't expect them to run the machines in a power outage, but we use them as heavy-duty electrical surge protectors.
Nothing fancy, I think they were about $200 or $250 each.
We also have them on the computers just to provide some peace of mind. We get some pretty strong storms on North GA, and a machine can be
affected even if it's turned off. Would it have helped in your circumstance? I would think so.

 

[Jeff grossman]

I had a surge come through the fios line ( they use a webbed pull strap with a wire in it for easy locating ) surge jumped the pole after a lighting strike to the pull strap to the ONT then to the cat 5 line to the router to my computer to my FX - $26,000 in damage lucky for me I just had to pay $500. verizon fixed their stuff for free and grounded the stupid strap - everything is on a UPS but I didn't have the cat 5 line plugged in ( now it is !) dumb mistakes from from both of us