production manager not responding

[C.R. GRAPHICS]

I am having trouble sending anything to my printer and cutter, I can send it about 10 times before it will accept it and print or cut. It takes the cutter more times than the printer. Should I have two conss at the bottom of my PC that look like two PC's one pops up and says limited or no connectivity the other says connected.

 

[CS-SignSupply]

Go into preferences and click on tools tab. Then choose rip/print and uncheck Use TCP/IP to connectto production manager. Apply and close/ restart Flexi

Reply with results

 

[C.R. GRAPHICS]

This did not work. I think I forgot to say this is a Flexi 8 program

 

[CS-SignSupply]

Sounds like you have two network cards or one and a wireless.

Send more details on your network setup

 

[C.R. GRAPHICS]

My computer tech removed the second network adapter and ran the printer directly to the router. It was going to a usb-network adapter. It has been setup like that for a few years now.

Right now there is just one network card going to the router. The printer is going to the router with a static ip assigned to it. The cutter is connected via usb.

When we click on the properties box within the RIP and Print screen it also comes up Production Manager Not Responding.

 

[C.R. GRAPHICS]

Also when I click on the cut button it will take 2-4 minutes before the cut/plot window will open.

We just uninstalled and reinstalled with no help.

 

[SightLine]

My guess is your router is getting flaky then. Sounds like it's dropping and reconnecting a lot. Might try setting the network adapter properties on both the computer and the printer to fixed speeds instead of auto-negotiate speeds. Depending on the router and devices my guess will be 100 Full.