Random magenta printing

[JRay 75]

We have just replaced a the yellow and magenta head on our sp540v. Now the magenta is printing everywhere except when it should be.

 

[J Hill Designs]

bad data - maybe ink got on the cables

 

[JRay 75]

The cables are new we replaced them at the same time.

 

[J Hill Designs]

well, something happened to the new head, or it came faulty. that is classic bad data to head

edit: you can do a data swap to see if it follows the cable or stays at the M head

 

[CS-SignSupply]

Make sure you power OFF and unplug the power before messing with the cables in ANY way !

 

[JRay 75]

We switched M and Y cables to make the opposite fire and neither did. We are trying to problem solve and see if it's the head or board.

 

[JRay 75]

Got it. The cables we installed incorrectly, but we are fixed and up and going!

 

[CS-SignSupply]

Lucky damage was not done. What was it that was done incorrectly?