Rasterlink 6 Plus 2.7, 2.8. 2.9 - slow job import

yannb

New Member
Hello everyone,

There seems to be something strange going on with Rasterlink Plus 6 v2.7, 2.8 and 2.9. As of today importing jobs take minutes instead of seconds. Rasterlink does not freeze. Reinstalling does not help. Apparently v2.1 is not affected. Several people have confirmed this behaviour (my fellow service engineers while visiting customers and some members of a facebook group).

Did anyone here witness this phenomenon?

Regards,
Yann
 

mama_mimaki

Slinging Ink all day everyday
So weird, having the same issue... My guess is that it is communicating with a Mimaki server somewhere if everyone is having the same problem. I thought had a bad USB cable or something...
 

yannb

New Member
The problem seems to have disappeared all by itself from our PC's and these of our customers. I hope it doesn't come back.
 

yannb

New Member
Yann,
FYI: If you disconnect the internet from your computer it works normally..

Hi, your comment made me look into the matter again. It turns out Rasterlink is communicating with Wasatch and Amazon when importing and ripping jobs. The Wasatch rip engine is used by Rasterlink (mijpeer.exe). So either Wasatch (and Mimaki?) are collecting data based on import and rip activity. I guess there were issues with these remote servers a few days ago, which caused Rasterlink to crawl.
 

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