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red hue on images


New Member
I am trying to print a banner on our sj745ex, with 3 images. The color on everything else is coming out beautiful, but on the three images, there is a red hue to them. I have tried several profiles, and performed cleaning. Why would this be happening?


New Member
Are the files RGB? Another possibility is that you have applied a profile twice. Magenta cast is a typical result of applying a profile in one program, say Photoshop, AND in the RIP. Just a couple of long shots.