Roland Ink melting

[joseph T]

Help!!! Has anyone ever heard of your ink cartriages disolving on the ends or possibly melting.This has happened twice to me now! Ive talked to a couple of roland techs and they say that they have never heard of such a thing! I have a roland sc500 print cut machine its about 8 yrs old.It has a heater on it but as far as i can tell its not the problem. Any help would be greatly appreciated!!

 

[nutrends]

are you referring to when the cartridge is in the machine and you go to pull it out and it is fused together in the printer? I have an xc-540 as well, and this happened to me once. Think the problem for us was that the cartridge wasn't put in fully and the ink leaked from the nipple and fused together.

 

[scuba_steve2699]

there have been some defective cartridges and I have seen this on units where they remove and replace the cartridge a lot.

 

[rushworks graphics]

never heard of anything like that happening!
when you pull the cartridge out, is it full of ink thats been fused on the end, or is it the plastic from the cartrgide thats fused to the inside of the printer? like if that side got to hot? i can ask my tech about it if you like.

 

[Custom_Grafx]

Nope, never heard of it.

 

[scuba_steve2699]

It is being seen on the new VS series due to the daily removal and shaking of the cartridges. There is a new firmware that corrects this.

 

[hyperdrive]

I see it on my vs ..The white and silver do it.