OPI_Matt
Graphic Artist, Sign Shop, & Vinyl/Wrap
Hi,
I'm having a warning that started popping up yesterday (or on Tuesday from the looks of the dashboard logs). Printer: Roland Truevis VG2-640
Here it goes, came in yesterday with the printer beeping, lights flashing, and code that the temperature is too high. I powered it off and restarted, but it did it again. Weird thing is it popped up with temperature is too low. So, I powered it off again and then back up after couple minutes unplugged. It still popped up the code again with high. Also, I notice the temperature comes up showing different degrees. Like for High it’s 70-76 or the low is 0-8. I've looked at the Roland dashboard app and found it shows that the machine started to ping the error on 4/29 at 6:15 pm. Everyone was gone at the shop by then and so no one would of known it was going off. It shows that the error was both “too high” and “too low” at the same time. I've contacted my tech and he has never heard of the printer doing this and is contacting others to find out what might be going on. Did some research, too, but I've only found it's for either one or the other codes. Maybe a cable or bad head. I did look in the printer's cables and heads, but don't see any damage to cables or heads (though I didn't pull all the panels off to make sure). I hope not a head. Just replaced the cyan head back in November. Would like to hear what others might have encountered and how to resolve this?
Thanks,
Matt
I'm having a warning that started popping up yesterday (or on Tuesday from the looks of the dashboard logs). Printer: Roland Truevis VG2-640
Here it goes, came in yesterday with the printer beeping, lights flashing, and code that the temperature is too high. I powered it off and restarted, but it did it again. Weird thing is it popped up with temperature is too low. So, I powered it off again and then back up after couple minutes unplugged. It still popped up the code again with high. Also, I notice the temperature comes up showing different degrees. Like for High it’s 70-76 or the low is 0-8. I've looked at the Roland dashboard app and found it shows that the machine started to ping the error on 4/29 at 6:15 pm. Everyone was gone at the shop by then and so no one would of known it was going off. It shows that the error was both “too high” and “too low” at the same time. I've contacted my tech and he has never heard of the printer doing this and is contacting others to find out what might be going on. Did some research, too, but I've only found it's for either one or the other codes. Maybe a cable or bad head. I did look in the printer's cables and heads, but don't see any damage to cables or heads (though I didn't pull all the panels off to make sure). I hope not a head. Just replaced the cyan head back in November. Would like to hear what others might have encountered and how to resolve this?
Thanks,
Matt
