Question Roland UG-642 Servcie Call 0380 (0001) / (0002)

[John Adam]

My machine works with the CMYKWhWhGlGl program, I asked me to change the white ink, and I did it, and since the new ink packs are placed with new dates, this problem appears to me sometimes 0001, other times 0002, and when the machine is running, it washes 3 times before giving me this message, and sometimes when washing it gives me a signal that white 1 is empty, so pull out the cartridges and return it, then it completes and gives me again that it is empty, and then complete and give me this message, while the cartridges are full, the White Filter sensors are checked, but the filter is full ...