Hello,
I have printing issue with a RS-640 (see pictures attached and video link :
)
The yellow print artefact is always located on the middle of the width of the rs640.
After seeing the issue, we printed a print test > head ok (black one should be cleaned but it is not the case).
We also send the demo file from Versaworks and we got the same printing issue with yellow.
It looks like electrical problem with yellow head flat cable scratched or damaged.
Any advise?
I have printing issue with a RS-640 (see pictures attached and video link :
The yellow print artefact is always located on the middle of the width of the rs640.
After seeing the issue, we printed a print test > head ok (black one should be cleaned but it is not the case).
We also send the demo file from Versaworks and we got the same printing issue with yellow.
It looks like electrical problem with yellow head flat cable scratched or damaged.
Any advise?