I bought a S2D75 a couple of months ago to replace my D60. The D60 has been rocksolid for almost 8 years, cutting daily about 20-40 meters of vinyl. It never missed a beat.
So I upgraded to the S2. It crashes sometimes when releasing the pressure of the rollers. Sometimes multiple times a day, sometimes not for days. It's totally random. Message is Y-axis error and Overflow. The cutting head moves about an inch, I hear a beep of 1 second and the machine freezes. Power off, power on and it's all ok again.
Also the tracking seems off. Sometimes. Cutting bonnet stripes or rectangular racing stripes is russian roulette. Sometimes its perfect, sometimes it's off by 5 - 10 mm. Also completely random. I tried to log vinyl, brands, thickness, weight of roll, speed etc. Both problems are totally random.
My tech is very helpful. Replaced Y axis motor, didn't solve the problem. Replaced main motherboard, didn't solve the problem. Because it's totally random it's hard to pinpoint what causes this. So now we are waiting for Summa for more possibilities.
I was told to slow down all speed parameters. That didn't help. I was told it's adviced to run as slow as possible for most accuracy. That kind of bothers me, because it's like replacing a VW Polo (D60) with an Audi A4 (S2D) and being told not to drive on the highway because it might crash.
I've done all alignments, and I have, as told in the beginning, 8 years of experience with cutting hundertds of miles flawlessly.
Does anybody here have a clue what might be going on or in which direction we should look? I'm not complaining about the dealer I bought it from. They allready told me they will solve it no matter what. I'm just trying to help them pinpoint the problem since we're kind off stuck where to look.
So I upgraded to the S2. It crashes sometimes when releasing the pressure of the rollers. Sometimes multiple times a day, sometimes not for days. It's totally random. Message is Y-axis error and Overflow. The cutting head moves about an inch, I hear a beep of 1 second and the machine freezes. Power off, power on and it's all ok again.
Also the tracking seems off. Sometimes. Cutting bonnet stripes or rectangular racing stripes is russian roulette. Sometimes its perfect, sometimes it's off by 5 - 10 mm. Also completely random. I tried to log vinyl, brands, thickness, weight of roll, speed etc. Both problems are totally random.
My tech is very helpful. Replaced Y axis motor, didn't solve the problem. Replaced main motherboard, didn't solve the problem. Because it's totally random it's hard to pinpoint what causes this. So now we are waiting for Summa for more possibilities.
I was told to slow down all speed parameters. That didn't help. I was told it's adviced to run as slow as possible for most accuracy. That kind of bothers me, because it's like replacing a VW Polo (D60) with an Audi A4 (S2D) and being told not to drive on the highway because it might crash.
I've done all alignments, and I have, as told in the beginning, 8 years of experience with cutting hundertds of miles flawlessly.
Does anybody here have a clue what might be going on or in which direction we should look? I'm not complaining about the dealer I bought it from. They allready told me they will solve it no matter what. I'm just trying to help them pinpoint the problem since we're kind off stuck where to look.
