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Scan Motor Error Code 0040 0040

Donna

New Member
Hi

Yesterday my vs300 showed this error code. I wasn't sure why it had happened but noticed that it looked like the blade had hit the media arm.

I replaced the blade holder and blade.

Did some more graphics then went to redo the one it failed to complete.

It did the same thing scan error and hit the media arm.

Figure it must be a bad file.

Has anyone had this happen before. I have rang the tech as it is still under warranty and they don't seem to know much about ti.

I have had problems with the printer since day 2 with lines in the print they replaced the print head but the same thing happens.

Seems to be after the printer has been turned off. I don't turn it off now.

Cheers and help would be greatly appreciated.

Donna
 
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