What is the error code?
If it is
System Error 3130: Gap Sensor Error
Then you will need to be in service mode and will need a jig to correctly set the media thickness sensor.
These machines usually have a printed copy of all the settings and you can just input them when you are in service mode. If you do not have it, you will need to re-calibrate a lot of settings. In this case, I suggest that you get technician to do them.
It will be like replacing the main board without the settings/parameters needed.
Turn the power off and on again to boot the system.
<6> Enter the correction values for mechanical adjustment and head
adjustment.
<If parameters are recorded>
- If the mechanical adjustment parameters for the old main board are recorded,
enter the correction values related to the mechanical and head adjustments
without especially performing the adjustment.
<If parameters are not recorded>
- Perform the mechanical and head adjustments, and enter the correction
values related to the mechanical and head adjustments.
<Correction values related to mechanical and head adjustments>
- Correcting the cap position: See 7.6 Correcting the Cap Position.
- Correcting the wiping unit position: See 7.4 Positioning the Wiping
Unit.
- Correcting the nozzle position:
See the Advanced Operation Guide or User's Guide.
- Correcting the right and left head position:
See the Advanced Operation Guide or User's Guide.
- Correcting the head position (main scanning direction):
See the Advanced Operation Guide or User's Guide.
- Correcting the bidirectional print position:
See the Advanced Operation Guide or User's Guide.
- Correcting the media advance value:
See the Advanced Operation Guide or User's Guide.
- Correcting the edge sensor position adjustment:
See the Advanced Operation Guide or User's Guide.
- Correcting the platen height: See 7.9 Adjusting the Platen Flatness.
- Correcting the wiping unit height: See 7.5 Adjustimg the Wiping Unit
Height.