A few days ago, one of our employees were supposed to be watching the machine while it was printing a long print to make sure it wouldnt bind, as the machine was starting to cut, the employee left the room and the vinyl bound up.
The problem I now face is that when the machine bound up the blade on the tool carraige struck the media clamp and actually scard it. Changed blade, now machine will not cut correctly, cut is WAY off the mark.
I am in charge of servicing this machine, I have done a lot of work on it and never ran into this issue. In service mode, under print/cut adj. the blade still wont line up with the print. automatic adj. doesnt do anything, just throws the adjustment settings in the extremes -/+3 or 4 mm, remind you the max is +/- 5mm.
Manual adjustments dont work either, the cut is the same if i move from -.35mm to - 4.0mm .... Now I strongly feel that its the crop mark board aka linear encoder board ... or the cut carraige board ...
My main concern that I am seeking an answer to is does the tool carraige itself have any mechanical adjustments on it that adjusts the blade when you are in the print/cut adj. or are all adjustments done through the sensors ... any help with this would be greatly appriciated, Roland cant asnswer this and neither can the dealers we work with or techs. I do have extensive knowledge on this printer and have troubleshot many problems with successful fixes ... any problems with this printer I should be able to answer ... I'm just stuck on this one ... Thanks in advance!
The problem I now face is that when the machine bound up the blade on the tool carraige struck the media clamp and actually scard it. Changed blade, now machine will not cut correctly, cut is WAY off the mark.
I am in charge of servicing this machine, I have done a lot of work on it and never ran into this issue. In service mode, under print/cut adj. the blade still wont line up with the print. automatic adj. doesnt do anything, just throws the adjustment settings in the extremes -/+3 or 4 mm, remind you the max is +/- 5mm.
Manual adjustments dont work either, the cut is the same if i move from -.35mm to - 4.0mm .... Now I strongly feel that its the crop mark board aka linear encoder board ... or the cut carraige board ...
My main concern that I am seeking an answer to is does the tool carraige itself have any mechanical adjustments on it that adjusts the blade when you are in the print/cut adj. or are all adjustments done through the sensors ... any help with this would be greatly appriciated, Roland cant asnswer this and neither can the dealers we work with or techs. I do have extensive knowledge on this printer and have troubleshot many problems with successful fixes ... any problems with this printer I should be able to answer ... I'm just stuck on this one ... Thanks in advance!