SP-540V Not communicating

[stephenj148]

The Computer won't connect and reply to the printer. We've tried resetting the I.P address and tried new cables... still nothing. anyone have any ideas? It did print a status and test page from the control panel on the printer but nothing from the computer. Seems to be a communication problem, but we cannot solve it.

 

[Mike_Koval]

Are you using a standard ethernet cable or a crossover. If memory serves me the sp-540v requires a cross over.

 

[stephenj148]

Crossover, Brand new. The printer has been working up until last wednesday. Then all of a sudden, nothing.

 

[Mike_Koval]

hmmm, interesting. Are you hooked directly from printer to computer or using a router?

 

[stephenj148]

direct to computer. now you know why were so confused!

 

[Mike_Koval]

what is the IP of the printer and computer?

 

[stephenj148]

192.168.1.110

 

[J Hill Designs]

they cannot both be the same - printer needs ffirst 3 sets of numbers identical, last one NEEDS TO BE different

 

[stephenj148]

Printer is 192.168.1.110
Computer is 192.168.1.105

 

[J Hill Designs]

again, first 3 same last one diff

 

[stephenj148]

oops i meant 168

 

[J Hill Designs]

thats as far as my help goes =) im hooked up scsi (diff printer etc)

 

[Mike_Koval]

hmmm, not sure what has happened. Try turning the machine off both sub power and main power and leave it sit for a few minutes and turn back on.

You may also want to try a different IP on the printer or computer...i have seen similar issues and this most of the time fixed it.

 

[Gabriel]

You could use PrintServer Netool. That is a small program who helps you identify(change)the IP of the printer, or see if the connection is ok between the computer and the printer.
If you "ping" the printer, does it respond back?