How old is the plotter? Also can you take a picture of the cutting head with the cover off. Make sure the cutter is turned off grab the cutting head shaft (just the shaft that moves up and down when cutting) and see if it can be pulled down as if it was going to cut. You are looking to see if it is sticking in the up position. If it is I might have a fix for you. On the older T750's the cutting shaft would stick at the top and the only fix was a new head. After trying different ideas I came up with one that worked for mine as well as 2 other people with the same problem. It is a very cheap fix but it works.
How old is the plotter? Also can you take a picture of the cutting head with the cover off. Make sure the cutter is turned off grab the cutting head shaft (just the shaft that moves up and down when cutting) and see if it can be pulled down as if it was going to cut. You are looking to see if it is sticking in the up position. If it is I might have a fix for you. On the older T750's the cutting shaft would stick at the top and the only fix was a new head. After trying different ideas I came up with one that worked for mine as well as 2 other people with the same problem. It is a very cheap fix but it works.
How old is the plotter? Also can you take a picture of the cutting head with the cover off. Make sure the cutter is turned off grab the cutting head shaft (just the shaft that moves up and down when cutting) and see if it can be pulled down as if it was going to cut. You are looking to see if it is sticking in the up position. If it is I might have a fix for you. On the older T750's the cutting shaft would stick at the top and the only fix was a new head. After trying different ideas I came up with one that worked for mine as well as 2 other people with the same problem. It is a very cheap fix but it works.