Hi,
We've had a DC5 for quite a few years now and we are starting to run into density issues. When printing solid colors, the density will change throughout the pass. It will start with low density on the left(spotty/faded), ok density in the middle, and too high on the right(ribbon sticks, leaving streaks or breaking ribbon).
We've tried extensively troubleshooting density settings, cleaning the printhead manually, changing individual color densities all with no luck.
I am thinking the printhead may need replacement, but thought I'd check here if anyone had any suggestions.
I've attached some pictures of the issue. You can see that on some passes, it starts quite faded. By the end of the pass, the density is either ok or too high, leading to streaks.
Thank you!
We've had a DC5 for quite a few years now and we are starting to run into density issues. When printing solid colors, the density will change throughout the pass. It will start with low density on the left(spotty/faded), ok density in the middle, and too high on the right(ribbon sticks, leaving streaks or breaking ribbon).
We've tried extensively troubleshooting density settings, cleaning the printhead manually, changing individual color densities all with no luck.
I am thinking the printhead may need replacement, but thought I'd check here if anyone had any suggestions.
I've attached some pictures of the issue. You can see that on some passes, it starts quite faded. By the end of the pass, the density is either ok or too high, leading to streaks.
Thank you!
