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Urgent need help

F

FeLiXXX

New Member
Hi.
This time I realy need help. This weekend I have to instal fresh operating system. Now I cant use my plotter.
I use Flexisign 8.1. At production manager I cant see port for plotter, I try all ports but no success. Before I install new Windows it work, But I cant remember how I make it run last time. My operating system is windows 7, plotter is rolanc cj-500 converted to sc-500. Plotter is conected with usb to parallel adapter. In production manager I select my plotter but there is no usb001 port like it was before. And I notice that my desktop printer is also not listed in port section(it was before).
Can anyone help me with this? Please...
 
F

FeLiXXX

New Member
I install flexi 10. Now I can select port for my plotter it is USB_Printer_0. But, I cant load color profiles. So I can cut but I cant print. Any suggestions?
I realy dont know why I cant select port in flexi 8.1. Like I say before I use flexi 8.1 on win 7 over one year.
 
F

FeLiXXX

New Member
hmmm..I didnt.
Where is this icon? Devices and printers?
I dont understand why in 8.1 version I dont see port in 10 version I see plotter port and I can cut in 10 version.
 
F

FeLiXXX

New Member
@player thank you!!! It worked...you are the best.
Right clicking on the icon and clicking "troubleshoot compatibility" this is solution.
Thank you.
 
R

RustyNZ

New Member
Had same issue no USB_Printer_0 in Flexi 8.1 Win 7 64 bit, set Flexi and Production Manager to compatibility mode for Windows XP Service pack 2 and tested all good.

Note: I had to use USB_Printer_2 so just be aware it might not be 0, try them all.
 
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