usb not recognized

[blindingstorm]

Hi, bought a graphtec ce5000 120 used in as is condition. When I plug into usb it shows a "usb has malfunctioned and not recognized" all the on board display and movement of plotter seem fine. Am I stuck? missing something? sure I installed driver from the graphtec website okay etc. any suggestions would be appreciated. thank-you.

 

[Artildawn]

have you tried it using the rs323c port?

also, if you haven't already... get the manuals here: http://www.graphtecamerica.com/support/

 

[Lunatic Taskbar]

Have you tried a different USB port, and possibly another Cable?

 

[Brands Imaging]

did you make the usb cable was removed when you installed drivers?

 

[blindingstorm]

Hi, I have been to the Graphtec site, tried different cables / computers. And Brands Imaging I did not have the USB cable in while installing driver, there is a chance it might have been done by previous owner etc. If thats the case is this plotter dead to the world? thank-you for your help/suggestions

 

[Brands Imaging]

are you getting an exclamation mark in the device manager?

 

[blindingstorm]

Hi, In the device manager it shows up as unkown device - does not have and exclamation mark.

 

[Brands Imaging]

i gotta tell ya...the USB error messages are a real bitch. I have the same messages myself when i plug mt plotter in but for some reason it still works...

my best advice at this time is to use a different usb port....possibly a port in the front of the PC

 

[blindingstorm]

Thank-you for your input and help. I wonder how much a motherboard would be if thats the problem?

 

[Tony McD]

just wondering.....if your os is windows 7 you may need a different driver,
and they may not have one for it yet.

Just ran into this on my SP300 Roland and new computer with windows 7 pro.
No windows 7 driver for it yet, so I had to install it by way of
virtual pc loading the driver in xp mode.

If your os is not 7.......disregard the above