At my wit's end on this one. Hope someone has some insight. I've been through all the threads pertaining to this issue but none of the suggestions seemed to work for us!
Computer is running Windows 7 Pro - 64bit. About 70gb free on drive.
Versaworks 5.5.1
Printer - XR-640
This started happening out of the blue - all files regardless of extension throw out a "File is corrupted" error. Including old files that used to work. I've been able to fix this on another computer simply by initializing the program and deleting some temp folders, but this did not work. Uninstalling, removing any remaining folders pertaining to Versaworks, re-installing, running as administrator, initializing again, none of these worked.
The XR-640 does also work with Versaworks Dual so I decided to abandon the original Versaworks that they've been using for years. But believe it or not - the exact same problem occurs on Dual as well - "File is corrupted."
I uninstalled again, tried installing as admin, running as admin, updating..
The fact that both the original VW and Dual giving the exact same error is very suspect. I wonder if there is a Windows conflict, perhaps both programs process or rip files the same way?
Anything else I should be trying?? I've suggested a clean install of Windows or a System Restore Point but I don't know if that's an option - we ran out of time to dig further yesterday.
Computer is running Windows 7 Pro - 64bit. About 70gb free on drive.
Versaworks 5.5.1
Printer - XR-640
This started happening out of the blue - all files regardless of extension throw out a "File is corrupted" error. Including old files that used to work. I've been able to fix this on another computer simply by initializing the program and deleting some temp folders, but this did not work. Uninstalling, removing any remaining folders pertaining to Versaworks, re-installing, running as administrator, initializing again, none of these worked.
The XR-640 does also work with Versaworks Dual so I decided to abandon the original Versaworks that they've been using for years. But believe it or not - the exact same problem occurs on Dual as well - "File is corrupted."
I uninstalled again, tried installing as admin, running as admin, updating..
The fact that both the original VW and Dual giving the exact same error is very suspect. I wonder if there is a Windows conflict, perhaps both programs process or rip files the same way?
Anything else I should be trying?? I've suggested a clean install of Windows or a System Restore Point but I don't know if that's an option - we ran out of time to dig further yesterday.
