StreamlineDesign
New Member
Anyone else have a VS540i with registration issues?
This machine has been a major p.i.t.a. for us since we got it just over 2 years ago. Right away we noticed that the print/cut registration frequently off - much more so than our VP540 when print/cutting the exact same things.
We used to use a bleed of about 4-5pts (In illustrator) on VP without issue. That won't work on the VS. On some things we need to add 3/8" bleed if we don't want to waste ink, material, and time. There's some art that a bleed that large just won't work on though.
Here's an excerpt of what I sent to Roland Tech after a generic, canned reply:
Yes, we have done print/cut alignments on the machine – many times. We have tried using ALL of the pinch rollers. We have tried using just two pinch rollers. We have replaced pinch rollers. We have spooled out the material so its’ free flowing and not pulling from the roll. We have tried printing the alignment marks and cutting afterwards using those. We have always added bleed on everything. On the VP we only ever had to add about 4-5pts for bleed. On certain things that it still works on we are now adding 3/8” bleed for the VS – but not all artwork allows for bleeds that big. The tech that was here did print/cut alignments before and after replacing two different components/boards that he said control the print/cut alignment. I don’t know exactly what those were but could find out if needed. Nothing has fixed the issue.
Some of the cuts are off along the print head movement axis, and some of the cuts are off along the roll-feed axis, and some are off on both axis.
We have a product we print/cut frequently that the print size is 52” x 18” on 54” material where the cuts will be off over .25” on the print head axis at both ends of the piece, but will be within tolerance in the center.
The ONLY time we can get a reliable cut within tolerance is if we print on the VS with registration marks and move it over to the VP for cutting – which to me seems like something is drastically wrong with the cutting on this machine.
(The VP has had printing issues and is no longer printing – the main reason we purchased the VS)
This machine has been a major p.i.t.a. for us since we got it just over 2 years ago. Right away we noticed that the print/cut registration frequently off - much more so than our VP540 when print/cutting the exact same things.
We used to use a bleed of about 4-5pts (In illustrator) on VP without issue. That won't work on the VS. On some things we need to add 3/8" bleed if we don't want to waste ink, material, and time. There's some art that a bleed that large just won't work on though.
Here's an excerpt of what I sent to Roland Tech after a generic, canned reply:
Yes, we have done print/cut alignments on the machine – many times. We have tried using ALL of the pinch rollers. We have tried using just two pinch rollers. We have replaced pinch rollers. We have spooled out the material so its’ free flowing and not pulling from the roll. We have tried printing the alignment marks and cutting afterwards using those. We have always added bleed on everything. On the VP we only ever had to add about 4-5pts for bleed. On certain things that it still works on we are now adding 3/8” bleed for the VS – but not all artwork allows for bleeds that big. The tech that was here did print/cut alignments before and after replacing two different components/boards that he said control the print/cut alignment. I don’t know exactly what those were but could find out if needed. Nothing has fixed the issue.
Some of the cuts are off along the print head movement axis, and some of the cuts are off along the roll-feed axis, and some are off on both axis.
We have a product we print/cut frequently that the print size is 52” x 18” on 54” material where the cuts will be off over .25” on the print head axis at both ends of the piece, but will be within tolerance in the center.
The ONLY time we can get a reliable cut within tolerance is if we print on the VS with registration marks and move it over to the VP for cutting – which to me seems like something is drastically wrong with the cutting on this machine.
(The VP has had printing issues and is no longer printing – the main reason we purchased the VS)
