VS540i question

[SignSourceofMobile]

Hey,
Our shop has a versacamm that inserts about two inches of dead space between each job we send. Is there a setting on the printer to adjust this?
Thanks for all the help!
Kyle Stewart

 

[Roland Product Support]

Hey SignSourceofMobile,

All printers have a media sensor that detects the lead and end edges of the material. Those sensor must be activated by the material covering them, which gives you the two (2) inches of loss you've described. There's no way to overcome this nor any adjustment. This is a safety feature to ensure no media/edge curl that could potentially jam the head.

If you have any other concerns or questions, it's recommended that you contact Roland support and get help with this ASAP. We'll need you to complete our support submission form so we can create a support ticket for you. Go here to submit your info: Product Support Form | Roland

We look forward to helping you and take care,

Roland Technical Support
Roland DGA Corp.
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