CES020
New Member
I have a Wacom Intuos 4, medium size that I've had for a couple of years now. Used it a fair amount when I first got it, but then didn't use it much due to an issue that developed. It's hooked to a PC. The last few times I used it, when I would try and change the brush size using the touch ring, (I have brush size set to the 3rd light down), when I would scroll the ring, it would pop up my "Start" menu in windows. No matter what I did, the scroll wheel would not change the brush size.
I checked all the settings, it all looks right to me. I downloaded the latest driver, didn't fix it. I contacted Wacom through their support and didn't get much resolved there either. So rendering it useless, I stopped using it.
Fast forward to yesterday, I decided to hook it to a Mac and use it for photo editing. Installed fine, seemed to work, I go into something that requires a brush, I select the "brush size" option using the touch ring, and rotated my image. I looked at all the settings and it's set up to show the 3rd option down as the brush size. However, scrolling the touch ring doesn't change brush size. I looked at it for a few minutes and realized that if I selected the option above the one I wanted on the touch ring, it would work. It's like all the buttons are one set off.
Now that I have seen it on PC and on the Mac, I know it's not computer specific or driver specific, since one is using a PC driver and one a Mac driver.
Anyone else seen this odd behavior and have any suggestions on how to resolve it. My experience with Wacom's support has been less than impressive.
For the function on the touch ring, that sections (3rd one down) says "Keystroke" as a selection and under that, it says "Brush Size". Should that be something different? If so, what should it be?
I checked all the settings, it all looks right to me. I downloaded the latest driver, didn't fix it. I contacted Wacom through their support and didn't get much resolved there either. So rendering it useless, I stopped using it.
Fast forward to yesterday, I decided to hook it to a Mac and use it for photo editing. Installed fine, seemed to work, I go into something that requires a brush, I select the "brush size" option using the touch ring, and rotated my image. I looked at all the settings and it's set up to show the 3rd option down as the brush size. However, scrolling the touch ring doesn't change brush size. I looked at it for a few minutes and realized that if I selected the option above the one I wanted on the touch ring, it would work. It's like all the buttons are one set off.
Now that I have seen it on PC and on the Mac, I know it's not computer specific or driver specific, since one is using a PC driver and one a Mac driver.
Anyone else seen this odd behavior and have any suggestions on how to resolve it. My experience with Wacom's support has been less than impressive.
For the function on the touch ring, that sections (3rd one down) says "Keystroke" as a selection and under that, it says "Brush Size". Should that be something different? If so, what should it be?
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