Recent content by Lindquist

I am currently running two HP Scitex FB750 printers. The printers are at end-of-life. HP will no longer offer support, parts are limited, and it's becoming more difficult to find technicians to help with repairs. So, we're beginning the search for a new printer. We had an FB700 before the...

Just adding a bit of a conclusion on this discussion now that the GSG/Grimco merger is finalized. The final word (for now) is that Grimco will continue servicing the HP printers I have because we have a history of working with GSG, but they are not accepting new business. So, that solves my...

This is what I was told originally as well, but now I have been told they are keeping the technicians but not servicing HP printers anymore. They are servicing Roland and possibly some other brands.

I have been working with GSG for routine maintenance on my HP printers for the last 10+ years, but I have now been informed that after their acquisition Grimco will no longer offer this service. I have 4 printers in operation right now: Scitex FB750 (x2), Latex 560, and Latex 800. Does anyone...

Thank you - we didn't think to look under printer setup. Both printers were sent to "low", so we'll see if "high" makes any noticeable difference at all. Thanks again for your help.

I have 2 HP Latex 560 printers running side-by-side in the same area as two flatbed printers. The 2 Latex printers make a very soft sound effect when they run out of ink, and as we have gained more equipment, it has become more and more difficult to hear the sound - even in the same room. We...

We are definitely not changing Pantone colors to CMYK. I was mostly just saying that the color I send is not the color I get. If I send (fake color for example) Pantone 12345 C to Onyx, the CMYK value it assigns by default does not match the Pantone Color Bridge. Frequently, the solution to my...

I have been trying to search the Onyx user manuals to find a solution to this problem, but the user manual is difficult to understand. I have some customers that have Pantone colors that need to be adjusted in Onyx every time I print them. In some cases, the same 4 colors need to be changed...

Sorry, it's been a busy week. I'm just not getting back to this problem. Our prints are from an HP Latex 560. I am not familiar with the difference between polycarbonate and acrylic. I inherited these displays from another vendor, and we always work with acrylic on our projects (or at least...

I have an unusual installation problem that I haven't encountered before. My client has large 8' x 4' acrylic displays with vinyl graphics applied to them. The graphics do not cover all of the acrylic and are applied to the face of the acrylic (not reverse mounted prints). I did not produce...

My operators and I are still relatively new to working with our HP Latex 560. We have not really worked with custom profiles, and now I am running into a problem that I do not know how to solve. I had some training scheduled, but it was all postponed due to COVID-19, and now I'm in a bind. I...

This is excellent advice. I bought a piece of material to try making my own. Thank you for your help.

Has anyone found a way to order the UV lamp filters for the Scitex FB750 (or 500/550/700) printers without buying an entire kit of useless parts? I have enough kits to last me the life of the printer - but I'm short on just the black mesh UV lamp filters. I've does extensive research into it...

Thank you. I saw this part number on a list of parts, but it was called "pinch rollers storm serv" and I wasn't certain what that meant.

I am in a very similar situation to another user from earlier this year. I need replacement pinch rollers for our HP Latex 560, but I would very much like to not purchase the entire maintenance kit again. I have unneeded replacement parts filling up drawers, but I'm completely out of the part...