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I think the number of people you have under you is a big factor - I work in a little 5 person business (2 owners, store manager, production worker, and myself) because we're all in each other's space every day, we thrive off of communication and just being a family. We bicker, poke fun at each...

Thank you for the suggestions everyone! After going through a few of the forums and gathering names of inks that members on here have been advising, our owner is looking into Triangle Inks due to the availability between three distributors that we frequently use.

Hi all! We've had some terrible experiences with 20/20 Color inks for Roland - mostly the cartridges wont communicate with the printers when they are empty and frequently dries out the heads. Our shop owner is curious if anyone has experience with this brand and what people suggest as a...

The manager and I have been trying to get the owner to switch for months... but your info has peeked his interest! Time to start a new thread since he wants to see what the word is on the site about the 20/20 inks and alternatives, haha.

Not sure on your brand, but we switch to 20/20 Color inks for Roland to save money and it has been the absolute worst! Constant issues with the cartridges not signaling when they are empty and either a print will change color half way through or we don't catch it and the print head dries out...

We do up to 50-100 yard signs in store by using ordered 18x24 pre-cut coro blanks and applying vinyl - higher quantities we send through Stouse or SinaLite. This has worked well for us thus far and we don't get many complaints on price or time frames (a few tire-kickers will "ho-hum" at cost...

Well that was the weirdest thing but it's fixed! Unselected suppress options and left the next set of options the same (only had three: file size, rasterize upon export, and show border which was unselected.) Even though I didn't technically change anything there's no more issue. Went back to...

To be honest, that's just how it was set up when I was hired - personally never questioned it. I think part of it is that we use JDS for all of our support (and we've had multiple occasions where something crashed horribly and the JDS tech set everything back up for us) so it might be out of...

I have the suppress options box checked - though, so does my coworker who doesn't have this same issue with exporting.

Kinda have to admire how few f***s that guy gave hahaha especially since he seemed to have been priced right for bad service (like, don't expect to get lobster at McDonalds) Course that's just me and we've never had to deal with that kind of competition.

Hi all! Hopefully simple question! I can't seem to find the setting in my export file that is sending my artboard with the selected graphic. I've attached a couple tests to show you guys what I mean No matter where in my file I move the graphic, the artboard shows up in the PDF. Obviously one...

Not sure what you use for your RIP program, but we get this problem with Production Manager. We always have to restart production manager, delete the old rip file and resend it from our design program (so don't just re-rip the glitched file.) I know this is a real B and a half since you probably...

Flexi 10.5 as the main design and print. Photoshop CS5 for more elaborate design help. CorelDRAW X5 for sublimation

We laminate everything that is printed and will be used outdoor unless it is temporary. But we also used eco solvent ink for Roland and Mutoh. Usually the material will outlast the ink without laminate in our case.

Told the bossman about this and apparently they had done that last week. Cleaned and lubed. Thank you for the suggestion! I'll pass this along and see what they think (they as in owner and manager - I stay out of the more technical repairs ha)

Hey all! We are currently working with our go-to tech guy, but this issue is a pretty big mystery with a lot of back and forth, so I'm just throwing it on here in case any of you have experienced this before. Our Roland 54 no longer cuts consistently from day to day and even job to job. Here's...

Hem tape the two shorter sides as a standard with grommets every 24" - 36" depending on the size / all 4 sides only when requested. We only use 13oz outdoor banner material though and never have them come back with issue (and we have a lot come back to be reused with either cover ups or...

pfffhahah that was a perfect sequence of conversation in this thread :p

Most of our estimates can be done quickly and without leaving the office. However, when we have a site survey, we add the cost of time and mileage from the quoting process into the quote itself. This way, if the customer proceeds with the order, that time is recouped. But otherwise we don't...

Hopefully I'm not misunderstanding, but if you are talking about a flatbed scanner, any of them should work since the software that comes with them generally saves the files as pdfs or jpegs that you would then import into flexi. We have both Flexi 8 and Flexi 10 which we use to import files...