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follow up and 180 degree Sir, I just want make sure your negative pressure issue is resolved. It is usually the monometer is dirty. Also, Onyx was built originally for a roll printer. If you go into your default screen you can change it permanently. Dave

Neg pressure issue Call our office in the am and ask for Barry. When the seasons change, the manometer needs to be zeroed out. He will explain how. We are also creating a series on YouTube in which we have videos for the most common maintenance issues. Dave Cich ps- if you don't get...

Growler I apologize about not calling personally. Iw ill try tonight (you are 12 hours behind)? We had an Ice storm in Altanta which has closed my business for three days. It is true that we have no dealers yet in New Zealand.-Dave

Biker Scout Sir,We do not sell to or have any business relationship with Infinity. We also do not use Seiko heads. You are always welcome to come to Atlanta and see our manufacturing facility-Dave

growler Thanks Jim and Mike. Growler, we use different brands in different parts of the world, for a variety of reasons. As for the ink, email me and I'll help you get it from Peter in Australia. dcich@cetcolor.com

When a customer does not have a loading dock, it generally is shipped on a flatbed truck. Unfortunately, in Aaron's case, it had a huge hole in the tarp that developed in transit. After it got wet, due to circumstances, all tried to make it work. In a nutshell, it didn't.

Not top secret at all, just hard to type it out. It was totally different between the two machines. Mike's was primarily a cable issue, as well as poor training, Aarons machine got wet in transit, and we could never get it permanently stabilized no matter how hard we tried. Call me and I...

follow up All, I wanted to take a moment and post again. It has been 120 days since two of mycustomers, Mike and Aaron, posted about issues they had with my printer. I immediately got on an airplane and met faceto face with them to get an understanding of their frustrations firsthand...

we used to see this issue quite often with Flora built gantries If you look at the vertical banding, it will line up with thescrews in the rails. The gantry is not flat. One of the million reasons we built our own manufacturing plant....

Aaron, I am trying my best to put you back into my happy customer category. I am doing my best to do so. I find it vey disengenuos that you are saying I chose to ship it on a flatbed truck, especially publicly. I am willing to be very flexible, own my issues, and to create a win win...

Mike, Thank you for the message, you are a gentleman. We will meet next week, as I do feel that some of this could have been avoided with proper training. We will hash it out then. Dave

Adam, I just read this. My cell # is 404-915-7524. I am calling you now, as I am not aware of this and this is a strong statement, which I dont think is true, but I need to make sure. Please call me back.- Dave

the other side All, I knew after selling a couple hundred flatbed printers, I unfortunately would have to pen an e-mail similar to this someday. I was never sure what I would say, so for those who know me, I'll just be me and tell the truth. Mike And Aaron have both had issues with thier...

Good afternoon all! I have been away from the site for a few months (unfortunately), but had a bunch of e-mails asking me to come look at some confusion which exists. I will try and help. Ink Sets: We have offered two ink sets up until now. The first was the 49 series ink set, which has an...

Gino, I woould call Glen Rob at DCI in Beltsville, MD. i am sure he can d it and has probably done it already. I will sell him a new konica head. I may even have a used one. If interested, please send me a message @ dcich@cetcolor.com. I am so busy these days, I do not log in here for...

Good Evening all...... We are adopting LED into our latest K-Series printer, bu that is 20 boards an hour at high quality. Anything slower, it is not worth the 40k. I thank everyone for our success. Let me know how else we can help! Dave

Mr nick, The issue I believe is the headboard is beginning to fail. Please have James call me, and we can work out a solution. Dave Cich

Good morning Mr Nick. My name is David Cich, and I am an owner at CET Color. I am sorry to see that you are having issues. Y'all have run alot of material through your printer in the last few years, and I think all the heads are still the original ones. If you would call our tech line...

I have a customer who buying a Printer, and needs to sell his gerber ion. The gerber is currently under warranty, and just head the heads replaced 6 months ago. Price is 20K. PM me is interested.

I wanted to take a moment and thank many of our friends who have shown faith in my company and bought a printer from me and shared thier experiences on this web site, or are in the middle of installs: Sean/Bob/Steve/Jim/Artbot/Adam. I thank each of you, and look forward to helping each of you...