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They didn't before the upgrade...I asked and asked. They said a v9 was coming out of SMS, put out a press release saying January 2007, but nothing. Then they removed the press releases and then in the forums (which they never use or monitor) they mentioned that they rebranded 9.0 as 8.8, and...

I was informed that SMS was not being heavily developed anymore, just some fixes pretty much. We were pushing it to the limit and had to move to Control. What a painful experience. It has not been a fun transition. They couldn't even convert all our data the first time, it crashed their...

WE had the same thing last year...they were doing inventory and didn't have a loaner to send either while ours was being worked on. We've just limped through it.

Didn't realize and update had just barely come out...updating now.

They're supposed to be coming around to 9840 owners and making updates to the machines and switching out the names on them, etc. That's what I've been told as well, though no official date other than "soon".

One other option, that I use is this Acrobat plugin. http://www.intellipdf.com/curves.htm It will convert all the fonts to curves and save out a new copy of the PDF.

We send DXF's to our guy that does Waterjetting, and he's an AutoCAD house. I've got AutoCAD here as well.

This what you're looking for? Clearing the plotter's NOVRAM will clear all CONDITION settings and restore the memory to factory default settings. How to Clear the Non-Volatile RAM 1. Clearing the Non-Volatile RAM requires a special POWER ON Key combination. 2. Either while holding the...

I did this about 6 months ago, was fairly easy...let me remember how to do it. Only problem I had was it reset the default language to chinese or japanese. Had to look at a map of the options to get to the language selection to get back to english.

We've got 13 stations running the latest version and we've literally had zero problems that I know of (I take care of maintenance and problems). Not like some previous builds.

Onyx is working on compatibility for MAC, but I don't believe it's there yet. Will check.

If you're referring to ImageRIP from Gerber, it's a light OEM version of the Onyx.

We're a large shop, but we've easily got about 250+ rolls of vinyl ranging from 15" rolls to 48" rolls, and then on the digital side, my department, I have about 30 rolls of 54" media, banner, cast, calendared, laminates, etc. Our supplier is huge and only 5 hours north. We can get nearly...

Should get a new IT guy then =) I just successfully got rid of smitfraud on a machine here. Spybot detected it, but would not remove it. It was a fun one to get rid of, but only took about 30 minutes total. Was definitely more tricky than your average.

Check my reply at PD.

Satisfaction http://www.myfonts.com/fonts/ephemera/satisfaction/

That's nothing man...we've got 14 stations here running Omega. I knew a shop in your position that used a cracked copy of 2.01 for a long time which bypassed the dongle. They were pretty pissed at Gerber and were trying to stick it to them. They have since upgraded to the latest however and...

That is slow, but why would you have to be running it at best mode/passes all the time. I always run mine bidi in production mode, for almost all jobs. Looks beautiful. Had some problems in the beginning, but after those were solved and everything was nice and calibrated, it's nice.

I can only speak for the 9840, but about 90% of my prints are full bleed. Easy as can be, just make sure the designers have the bleed added into the file and set how much you need the overprint to be, and that's it. It will overprint past the edges of the material and you're done. All you...

Won't argue there...I didn't have a say in it. Owners came back from a show in Vegas as said "hey, we just bought the new 9840uv." The thing that was the clincher for them was that we can put in our precut 12x18 and 18x24, etc and run them like that rather than loading a sheet and cutting it...